Trading Terms


In-stock items will arrive at your doorstep 2 to 5 days from receipt of your order. Orders received before 2:00 pm Monday - Friday will be sent the same day. 

In the unlikely event that your packaging or product is damaged in any way, please contact our Customer Service Team at 1800 149 508.


Your complete satisfaction is our goal, that's why we offer our customers a money back guarantee.

Our Returns process is simple; If you change your mind about purchasing our product, please contact our Customer Service team either via email or by calling us on 1800 149 508.

Refunds will only be authorised if you contact FitForMe within 30 days of purchasing your initial subscription. Refunds will only be for your initial payment.  

Reimbursement of funds will be processed as soon as possible but will not exceed 30 days without written notice.

Refunds are not available for the Starter Kits.

Secure Shopping

FitForMe offers you a secure payment environment (which is protected with an SSL certificate) and a withdrawal period of 14 days. In addition, we ensure that your data is treated confidentially and we conduct weekly security scans.


If you have any questions, we would love to help. Please contact our FitForMe Customer Service Team via email or by calling us on 1800 149 508. We are here for you!