Trading Terms – Deliveries and returns

Starter Pack

Starter Packs are available as a 10 day trial* product offering only, one per product type per customer.  Starter Pack discount codes can only be used once per customers when subscribing to a 90 day full subscription.

* Promotional offers are subject to dates and product availability.


Subscription Orders

When subscribing to FitForMe you are opting for a re-occurring order and agreeing for FitForMe Australia to debit your nominated payment method automatically every 86/90 days. FitForMe will deliver 3 month’s supply (3 x bottles of 30 capsules or tablets) direct to the address provided.

You can visit your FitForMe account at any time to change your address or alter, cancel or pause your subscription or call FitForMe Customer Service to assist.



In-stock items will arrive at your doorstep 2 to 5 days from receipt of your order. Orders received before 2:00 pm Monday – Friday will be sent the same day.

In the unlikely event that your packaging or product is damaged in any way, please contact our Customer Service Team at 1800 149 508.



Your complete satisfaction is our goal, that’s why we offer our customers a money back guarantee.

Our Returns process is simple; If you change your mind about purchasing our product, please contact our Customer Service team either via email or by calling us on 1800 149 508.

Refunds will only be authorised if you contact FitForMe within 30 days of purchasing your initial subscription. Refunds will only be for your initial payment.

Reimbursement of funds will be processed as soon as possible but will not exceed 30 days without written notice.

Refunds are not available for the Starter Packs.


Secure Shopping

FitForMe offers you a secure payment environment (which is protected with an SSL certificate) and a withdrawal period of 14 days. In addition, we ensure that your data is treated confidentially and we conduct weekly security scans.



If you have any questions, we would love to help. Please contact our FitForMe Customer Service Team via email or by calling us on 1800 149 508. We are here for you!